Torfaen Council does not own any of the properties advertised on this site.
All properties advertised on Homeseeker belong to our Housing Association partners. The partners decide whether to offer a property to an applicant - in line with the Homeseeker Policy and their individual allocation policies.
Once an advert has closed, a shortlist will be generated.
Applicants will be shortlisted based on the following criteria:
Every property that is allocated through Torfaen Homeseeker is also given a band. When properties are advertised, preference is given in the first instance to applicants who place a bid and are in the advertised band. Applicants will then be considered in the folllowing order; gold, homeless, silver, bronze.
Scenario 1: Applicant A is in Bronze band and Applicant B is in Silver band. The property they placed a bid on, has been banded in favour of Bronze band applicants, so Applicant A will be considered first.
Scenario 2: A property has been advertised in Gold band. Applicants A & B are both in Gold band, but applicant A has an effective date from January, whilst applicant B has an effective date from February. So applicant A will be considered first because they have the earliest effective date.
Scenario 3: A property has been advertised in Homeless band. No applicants in Homeless band place a bid for the property. Applicants will now be considered in order of priority band and effective date e.g. firstly applicants in Gold band will be considered, followed by Silver band and then Bronze band.
If your name is at the top of the shortlist, you will normally be invited to view the property (unless there are reasons why we are unable to do this).
The landlord of the property may want to carry out eligibility checks, e.g. rent checks, household circumstance checks or whether you have former rent arrears with any of the partner landlords.
If the property is not offered to the applicant at the top of the list, the landlord will move to the next applicant.
If you refuse a property, it will be offered to the next person on the shortlist.
If you refuse 2 reasonable and suitable offers of accommodation, your application may be downgraded to a lower priority band.
If you are offered a property, you will not be short listed for other properties until you have decided to either accept or refuse the offer.
If you accept the property you will be advised by the letting landlord of the process you must follow.