Cookies and this website

This website uses cookies to give you the best online experience. If you'd like to know more please read our cookie policy

Skip to content

Prioritising applications

The Homeseeker Service uses a banding system to prioritise applications.
Applicants are banded according to the urgency of their housing needs.

The table below briefly sets out the banding system and gives some examples of  applicants who would be eligible to be placed in each band. Further details of the banding system and application process can be found within the Homeseeker policy: English Version. Welsh Version.

Priority banding will be assessed by the Homeseeker Team.

Platinum Band

High Priority

Urgent priority for existing tenants of Homeseeker partner landlords who are affected by the bedroom tax and are facing financial hardship.

Gold Band 

High Priority

Urgent medical need

Under occupation of partnership tenancy

Supported Housing tenant ready for move on

Statutorily Overcrowded

Disrepair (Category 1 Hazard)

Leaving Armed Forces

Financial hardship

Two silver band priorities

Homeless Band

High Priority

Applicants owed a full homeless duty under Housing Wales Act 2014

Silver Band

Moderate Priority

Joint application with friend/relative in order to house share

Lodging/Shared facilities

Relationship breakdown with spouse/partner

Lacking bedrooms

Non-urgent medical need

Homeless/Threatened with Homelessness

Living in a flat above ground floor with children under 10

Bronze Band

Low Priority

Owner occupiers

Applications who are currently suitability housed