Cookies and this website

This website uses cookies to give you the best online experience. If you'd like to know more please read our cookie policy

Skip to content


Torfaen Council does not own any of the properties advertised on this site.

All properties advertised on Homeseeker belong to our Housing Association partners. The partners decide whether to offer a property to an applicant - in line with the Homeseeker Policy and their individual allocation policies.

Once an advert has closed, a shortlist will be generated. Applicants will be placed in order based on the following criteria:

  • Applicants band in relation to the band the property was advertised
  • The date priority was awarded i.e effective date
  • If the effective date and band of 2 applicants are the same, preference will be given to the applicant with the longest registration date

If your name is at the top of the shortlist, you will normally be invited to view the property (unless there are reasons why we are unable to do this).
The landlord of the property may want to carry out eligibility checks, e.g. rent checks, household circumstance checks or whether you have former rent arrears with any of the partner landlords.

If the property is not offered to the applicant at the top of the list, the landlord will move to the next applicant.
If you refuse a property, it will be offered to the next person on the shortlist.

If you refuse 2 reasonable and suitable offers of accommodation, your application may be downgraded to a lower priority band.

If you are offered a property, you will not be short listed for other properties until you have decided to either accept or refuse the offer.
If you accept the property you will be advised by the letting landlord of the process you must follow.