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RE-REGISTRATION OF HOUSING REGISTER

To ensure the Homeseeker register is accurate and up to date, a re-registration of the common housing register will be carried out monthly, commencing January 2012.

We will contact every applicant on the anniversary of the date of their registration to enquire whether they wish to remain on the register and to update our records of any changes in circumstances.

Once you receive this letter – PLEASE DO NOT IGNORE IT.

Failure to return the re-registration slip to us within a specified period of time will result in the removal of your application from the Homeseeker Register. This will then result in you losing your waiting time and you will have to register a new application.

No reminder letters will be sent.

   

Welcome to Torfaen Homeseeker, your site to access affordable rented housing and shared ownership properties for sale across the Torfaen area.

Homeseeker is a partnership between Torfaen Council and housing partners that include Bron Afon Community Housing, Melin Homes, Charter Housing Association, Hafod Housing Association and Linc Cymru.

The purpose of Homeseeker is to give you choice when applying for housing with our partners. Properties for rent will be advertised on a weekly basis and shared ownership properties advertised as and when available.

Once your application has been accepted, you must tell us what properties you wish to apply for. This is known as 'bidding' and you can bid for up to 4 properties during each advert. To apply you will need your registration number and the primary applicants date of birth. Applying is easy, you may

• Use this website - torfaenhomeseeker.org.uk
• By paper coupon at Customer Care Centres and offices at Garndiffaith, Fairwater and West Pontnewydd
• By email to homeseeker@torfaen.gov.uk
• By automated telephone on 0845 505 0515
• Digi TV through Sky and Virgin Media, through Wii, PC and mobiles with web enabled facilities using the following instructions/links
• Sky - Press interactive button, choose DirectGov, press select on welcome page, and choose #1 – Local Services
• Virgin Media - Press interactive button, select news and info, select looking local
• Wii, Mobile & PC using the following URL in to the browser lookinglocal.gov.uk and follow the links

Our website is there to help you and contains useful information to help you in finding a suitable home. You can also use this site to

• Search for available properties
• Apply for a property
• View results  of previous lettings

IMPORTANT NOTICE FOR PEOPLE USING OUR AUTOMATED BIDDING SERVICES -

IF YOU ARE BIDDING USING THE INTERNET AND TELEPHONE YOU WILL BE TOLD YOUR CURRENT POSITION FOR THAT PROPERTY. THIS IS ONLY A GUIDE AND MUST NOT BE CONSIDERED BY YOU AS AN OFFER. YOUR POSITION MAY CHANGE DEPENDANT ON OTHER PEOPLE BIDDING AND THE CLOSURE OF THE ADVERT WHEN ALL OTHER BIDS ARE CONSIDERED INCLUDING INTERNET, EMAIL, TELEPHONE AND PAPER BIDS. THERE IS A FURTHER STAGE WHEN SHORTLISTING GOLD 1 & GOLD 2 PRIORITIES. FOR FURTHER INFORMATION PLEASE GO TO FREQUENTLY ASKED QUESTIONS AND OFFERS.

Click How To Contact Us for contact details and opening hours.

For Application Form, please click HERE

For Application Guide, please click HERE

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